Meta Music Policies and Procedures
Billing Agreement: All lessons are billed on the 1st of each month to the credit/debit card on file. All lessons are billed on a flat-rate basis. If less than 4 weeks are remaining during the first month of lessons, you will only be billed for the prorated amount for the remaining lessons in that month, with the regular rate beginning on the first of the following month. There is a $25 charge for registration and lesson materials per family. However, after the 4th lesson this charge is refunded in full.
Lesson Rates as of 2/1/2019
Private Lessons: $229/month
Group Lessons: $150/month per student
Rescheduling Lessons/Cancellation Policy: We will issue make up credits for any rescheduled lesson as long as we have 36 hours notice.
Discontinuing lessons: We require the industry standard notice of 30 days if you decide to discontinue lessons. If applicable, you will be billed for any remaining lessons within that 30 day window. If you are unable to attend the remaining lessons within the discontinuation period, those lessons will be stored as make-up credits that will not expire and can be used at a later date or transferred to another family.
Student Portal: After signing up for lessons, you will receive an email containing information about how to access the student portal. It is very important that you become familiar with the portal so that you can make changes to your schedule when needed as well as to stay on top of all lesson notes and correspondence. Each family is required to activate their account, but the process is very simple so don’t worry
Email/Text Correspondence: By signing this agreement, you agree to allow the scheduling system to automatically send lesson reminders and important information via email and/or text. You may change these settings once you have accessed your student portal, but we strongly recommend leaving the default reminder settings in place.
Damaged Equipment Policy: If the student damages or breaks any equipment, gear, or decor, you agree to pay to have the items replaced or repaired. If the damage is due to reckless or intentional behavior, we reserve the right to suspend the student without refund until the items have been paid for or replaced.
Photo Release Waiver: By registering for lessons, you give Meta Music permission to take photos or video that may include you and/or your dependants for use on social media or other occasional marketing purposes. If you are in the witness protection program, please let us know.